Auto Approval and Denial
So you want to automatically approve photos? Great, you are in the right place :) Activating auto approval is basically as simple as flipping a switch. Before we move forward, there is some crucial information that you need to understand about auto-approval to make an informed decision.
Please read and understand the following article before reading on:
Green Gets Approved, Red Gets Denied
When auto-approval is activated, all the photos classified with a green status bar are automatically approved — no human intervention needed. The same is true for auto-denial. Only images classified with a red status bar are automatically denied.
In both cases, you get to kick back, relax, and let the RemotePhoto Butler (RPB) do his thing!
Customize Your Thresholds
You may find the default settings for thresholds work for you. However, we still give you the option to tweak the thresholds as needed. If you find that RPB is being too lenient with his judgements, you can tune the threshold to a higher level, like 90%. This makes it harder for a photo to be automatically approved and creates more yellow photos within RemotePhoto. Maybe your ID photo standards are more relaxed, and RBP is being too strict. We can bring him down to a lower level, like 70%. This allows more photos to get approved automatically.
Should I Flip The Switch?
We recommend that you first take some time to get familiar with RPB. Then, if you feel comfortable, by all means turn on auto-approval! Every card office is different, so it is difficult to answer this question definitively, but we think the feature is amazing!
One thing to remember: Once we get enough photos, we can customize RPB to your specific organization. He will be trained on all your photos, thus making him extremely accurate!
Your choice of turning on auto-approval, auto-denial, or both will determine the types of photos that appear in the "pending" queue.
Below is a break down:
- Auto-approval on = yellow and red photos appear in the "pending" queue.
- Auto-denial on = green and yellow photos appear in the "pending" queue.
- Auto-approval AND auto-denial on = only yellow photos appear in the "pending" queue.
If you feel your organization is ready for auto-approval/denial, contact us at support@onlinephotosubmission.com. We can handle it for you!