RemotePhoto User Roles

There are several roles with different privileges that can be assigned to users within RemotePhoto. These roles are assigned a la carte, and each role is unique. In other words, a director-level user cannot approve photos like an office user - they are completely different roles. The director would need the office role in order to utilize office role privileges. There will certainly be situations where a user will want / need multiple roles, but as a general rule; four roles or less, is advised. Let's look at the different roles you can have in RemotePhoto.

Role	Privileges	Recommended for
Super Director *Enterprise and A+ Plans	edit organizational settings	Head of card office, your in-house RemotePhoto guru
Director	add / edit user roles edit email templates / groups view reporting dashboards access to Bulk import history	Staff who may grant access to RemotePhoto to make changes and track progress
Email Editor (requires Director role)	edit HTML portions of email templates	Whoever needs to be able to make changes to the emails
Office	create / edit cardholders approve / deny photos assign / remove users to a cardholder group bulk import users via CSV files	Reco for all staff persons
CSV Importer	only import CSV files via Bulk Import no access to Bulk import history (only director has that privilege)	Registrar or database/spreadsheet creator or liaison
Service	designates an account as being used by an integration service i.e. RemotePhoto Photo Downloader enables retrieval of API authentication tokens protects API authentication tokens from deletion	This role is meant for API integrations ONLY. Not office users.
Cardholder	access to the application submit own photo submit own supporting documents submit answers to custom field questions	Base user of RemotePhoto
Group Manager *Enterprise and A+ Plans	able to approve/deny photos for their Cardholder Group only can receive reminders when photos are still needed from their group members can receive a notification when there are pending photos in their group	Person who needs limited visibility to oversee a separate group of Cardholders. To use this feature a unique set of emails (Welcome, Approval, Denial, Login) will need to be constructed.
Person Manager *Enterprise and A+ Plans	only able to approve/deny photos for specific other users who are associated directly to them	Staff who has similar need to Group Manager, but for fewer people. Does not require additional email templates. Can be used by Cardholder in Default or added Group.

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