Helper Bot Settings Moved

As part of the new HelperBot Explainability features, we made some changes to the HelperBot and Photo Settings included in the 24.11.22 release on 12/15/2024.

These settings are visible and adjustable to those with Super Director roles, and visible but not adjustable to those with Director roles.

In the Organization Settings, HelperBot and Photo Settings have been combined to >Photo & HelperBot Settings.

In the >Photo & HelperBot Settings, you will find in order from the top:

	Target Photo Dimensions This is the relationship between the width and the height of the photograph. You can set the desired size and dimension from the drop down list. Minimum Photo Resolution The minimum acceptable photo resolution that is accepted for submission. Photo Submission Mode Can choose whether you want the cardholder to submit photos via live capture or upload (or both).
	The ability to add supporting documents.
	The adjustable Cropping (Space Above the Head and the Zoom Level) feature, and the activation to Allow Unconstrained Cropping.
	Photo Requirements - outline actions like cropping, background changes, and other criteria for acceptable photos.
	The Other Photo Settings section used to include options for automatic approval and denial, as well as customizable thresholds. These features have been *moved and expanded* because HelperBot Explainability will soon provide more precise thresholds for auto approval and denial. The moved settings are crossed out and now link to this document. Note that these settings will be fully removed in a future release.

This section only informs you that the settings have moved. Click here to learn more about HelperBot's new explainability powers. These updates aim to streamline settings and prepare for future enhancements. Upcoming releases will introduce labels and classifiers designed to improve HelperBot's explainability and functionality for the user.